When an opossum get scared and overwhelmed, it freezes and feigns death. It's a defense mechanism much like that your busy prospects fall back on when faced with complex decisions. They do nothing rather than try to decipher what they've been presented with.
It's up to you to make things easier for them and minimize their efforts. In this article, which is an excerpt from Jill Konrath's recently released SNAP Selling, Konrath provides several strategies you can use to make things easier for your frazzled prospects and help them make the decision to work with you. Fail to ease the decision making process, and you very well could lose the sale.
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