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The Trapeze Effect: How To Coach For Reliability

By Mike Cook

Performance in an organizational setting is not an individual phenomenon. It hinges on interdependency and an understood, but rarely discussed, concept: reliability. These two elements create a reputation that others can count on.

As an extreme example of coworker interdependency and reliability, consider the high-flying maneuvers of a pair of aerial acrobats. In order for the act to work, the trapeze artist must be able to count on her partner to be at exactly the right place, at exactly the right time, as she leaps through the air to grasp his outstretched hands. The knowledge that each artist can count on his or her partner is what drives the acrobats' graceful and daring performance.

This is what I call the trapeze effect.


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