When he was President of Columbia University in the 1950s, Dwight Eisenhower engaged the services of a consultant to review the collegiate organization and make recommendations on how to improve its performance. Upon receiving the report, Eisenhower commented that the report was "the most expensive and least-read document the University's library ever acquired."

Ouch.

Since then, countless stories of consulting project meltdowns have hit the grapevine, leaving responsible consultants--and their clients--with bitter feelings, payment disputes, and a lot of unfinished business.

It doesn't take an elaborate Google search to find page after page recounting the failures of consulting projects. Most sagas have a similar ring--the consultant failed to complete the project on time, on budget, or with expected results.

In an ideal world, we'd never face such a fate.

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