By Michael W. McLaughlin, Contributing Editor
Over the years, I've asked my clients variations on the question, "What do you think makes for an effective consulting relationship?"
As you'd expect, the answers are all over the map, and there's no real science to my approach either. But some key points come up over and over, regardless of industry, project type, or the client's position in the organization. Here are four of those points.
1. Get the Client's View
Once a client agrees to hire a consultant, a not-so-subtle shift takes place. The client's assumptions about what it will be like to work with you transform into expectations. Clients emphasize this more than any other point: they want consultants to understand and meet those expectations.
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