By Jill Konrath, Contributing Editor
The pathway to sales success is strewn with lost opportunities, embarrassing moments, and downright stupid mistakes. In my opinion, one major difference between top sellers and average ones is their ability to turn these disasters into growth opportunities.
Painful though it may be, top performers revisit their gaffes to figure out how they can avoid similar outcomes in the future. Scarred, but not beaten, they gradually learn what it takes to be successful.
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