By Jeff Thull
When was the last time you:
- Received a client project overview or pipeline update full of glaring generalities?
- Gave in to a salesperson, lowered the price and still lost the business?
- Counted on the "superstar" to hit a home run and found out he struck out?
Most of us have experienced these frustrating situations and have had to deal with the consequences. With the increased complexity in today's marketplace and the relentless pressure to perform, these are not the surprises you want to deal with.
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