By Ron Smith
A fine line exists between convincing a prospect that you want his business and bugging him so much that you chase him away. Though you would like to make the prospect's decision for him, you really can't. You can, however, do the next best thing by providing him everything he needs to make an informed choice—which is to select your service.
An advertising maxim likens this process to forming a circle, which you can start but only the prospect can complete. Your job is to arm the prospect with key pieces of information and make him feel comfortable in making a decision. If you use any phrases similar to the ones below, however, you're trying to complete the circle for him:
- We're the smart choice.
- Our service is simply the best.
- Our company is the worldwide leader in (fill in the blank).
- We're so much better than our competition, it's embarrassing.
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