By Michael W. McLaughlin, Contributing Editor
Fact: Information that has an objective reality.
Your competence, client relationships, and perceived value are, of course, essential to building a consulting practice. But to ensure your long-term success, you also have to get clients to accept and act on your recommendations. You might be surprised by how many consultants struggle with this aspect of client workâand then bemoan clients' resistance to implementing their expert recommendations.
Getting clients to move forward on your recommendations depends, in large part, on your skill in managing the facts of an engagement. That skill includes gathering, analyzing, identifying the most relevant, and communicating about those facts.
Clients may want to make a change, but that desire rarely becomes a client need (and a sale) until you offer a compelling case for change that you anchor with inarguable facts.
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