Why Clients Leave and What You Can Do About It—An Interview with Colleen Francis

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RainToday.com's Podcast: Marketing & Selling Professional Services

Your best source of new business comes from existing clients. But just because a client bought from you once, it doesn't mean they will continue to buy from you. You must nurture that relationship and build trust. Listen as Colleen Francis, President of Engage Selling Solutions, explains:

• The most common reason why clients leave and what firms can do about it
• The two essential pieces of a client retention strategy

  Learn More About Client Retention Attend Colleen Francis's webinar: Client Retention Strategies: 6 Steps to Building Long-Lasting, Profitable Client Relationships Thursday, March 25 at 2:00 p.m. EDT.

• Best practices for reaching out to clients
• The best thing you can do right now to start successful relationships with clients

Listen to the Recording
(Time: 13:48)

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