By Eric Rudolf
When it comes to "leads," sales and marketing often have different definitions. What marketing calls a lead, sales might consider a waste of time. It's this difference that causes much conflict between the two departments and can potentially damage a marketing person's credibility and reputation.
As a marketing professional who has been in the business for more than 17 years, I can say with authority that in most cases, the blame lies with the marketing people. That's because they don't understand what they should be feeding to sales and what they should be feeding to the shredder.
With this guide to communicating with sales, marketing people can break down the communication barrier and regain the sales team's confidence—and the two departments can focus on issues that really matter.
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