By Andrew Sobel
How do your client relationships grow? If they aren't growing or see that they're actually shrinking, chances are you're missing out on opportunities to nurture and further develop them. You can have a huge impact on the path the client relationship takes.
To make sure that the path leads to your door, you must be aware of—and act on—opportunities that enable you to get closer to the client. You must also be able to handle client issues tactfully and effectively so as not to push clients away from you.
In the first article of a two-part series, Andrew Sobel identifies 10 ways you can grow client relationships and ensure that your clients remain with you over the long term.
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