More Advice from Jill Konrath How to Get Prospects to Sit Up, Pay Attention, and Buy Your Services Are You Scaring Your Prospects Away? Down and Dirty Sales Talk: How to Speak to Your Prospects So They Listen

There's no doubt about it; most of your clients and prospects are overworked, overloaded with information, sleep deprived, and stressed out. They suffer from "Frazzled Customer Syndrome."

In this excerpt from Jill Konrath's recently released SNAP Selling, Konrath shows you how to recognize the symptoms, explains how such clients make your job harder, and describes four key rules that enable you to not only get through to frazzled clients but to get them to respond positively to you.

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