By Jim Cathcart, CSP, CPAE
RainToday.com Note: As the new year begins, many firms are beginning to establish their goals for the coming business year. Here, Jim Cathcart shares a few New Year’s Resolutions to help you grow your professional services business in 2006.
Notice More. Grow your awareness (of money, needs, expenses, what's coming, what's working, where gaps are...). Know where you stand.
- Give More Than You Have To. Practice up-serving not just "up-selling," (exceed your client's expectations). Grow your impact on clients. The quickest way to get a raise is to give your clients and your firm a raise through your performance.
Grow Your Profit Per Sale/Account. Provide more value to the client at an even lower cost to your company. Clients are assets, invest in them constantly.
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